Privacy Policy
At Urbane Stash, accessible from urbanestash.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Urbane Stash and how we use it.
1. Information We Collect
When you place an order or attempt to make a purchase through the Site, we collect certain information from you, including:
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Order Information: Name, billing address, shipping address, payment information (specifically for Cash on Delivery), email address, and phone number.
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Log Files: We follow a standard procedure of using log files to track visitors when they visit websites to analyze trends and administer the site.
2. How We Use Your Information
We use the information we collect in various ways, including to:
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Process and fulfill your orders (including arranging for shipping and providing you with invoices).
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Communicate with you regarding your order status.
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Screen our orders for potential risk or fraud.
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Improve, personalize, and expand our website.
3. Shipping & Payment (CoD)
To provide a seamless experience, we offer Cash on Delivery (CoD).
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Delivery Timeline: We aim to deliver your products within 2 to 3 days.
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Your contact information will be shared with our courier partners solely for the purpose of ensuring timely delivery and collection of payment.
4. Returns and Refunds
We value your satisfaction. Our policy includes a 7-Day Return Period.
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If you are not satisfied with your purchase, you have 7 days from the date of delivery to request a return.
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Please ensure items are in their original condition and packaging.
5. Data Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
6. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.